Store Managers Athens

FF Group Greece The store manager is expected to lead and develop the store team towards delivering excellent client experience, flawlessly executing brand and operational standards, ensuring highest possible sales volume generation and maximizing all profitability opportunities.

MAIN RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning employees; following up on work results 
• Ensure all store routines are identified, delegated and performed on a daily, weekly, monthly, bi-annual and annual basis
• Ensures that sales plans and KPIs are met or exceeded 
• Maintains and develops clientele 
• Manages complaints and provides effective solutions 
• Maximizes the sales performance of all sales associates by setting targets, motivating and coaching individually and on team level 
• Ensures a high level of after sales service by pro-actively following up on sales orders, deliveries and claim handling 
• Be responsible for the highest standards of visual merchandising implementation 
• Manages all areas related store stock 
• Maintains the stability and reputation of the store by complying with legal requirements 
• Contributes to team effort by accomplishing related results as needed 
• Acts as a Brand Ambassador and ensures that all policies and procedures are followed as per FF Group guidelines

DESIRED SKILLS & EXPRIERENCE

• University degree will be considered as an asset 
• 3+ years’ work experience in sales with background in retail – Experience in Luxury fashion industry will be considered as an asset 
• Previous experience as Store Manager, Team Manager or equivalent 
• Excellent knowledge of English 
• Computer literacy including MS Office 
• Excellent verbal and written communication skills 
• Business and result oriented 
• Must possess a positive, professional and energetic attitude 
• Strong organizational skills and ability to multi-task in a fast-paced environment 
• Proven ability to motivate a sales force and drive results through people 
• Show keen interest in Fashion industry 
• Knowledge of Visual Merchandising 
• Passion for Fashion 
• Ability to adapt to a dynamic and challenging environment